Pramatig's Terms and Conditions — Fully in Bengali

Pramatig is an online Sports Betting and casino platform operated for adult users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Pramatig and its users.

By using any of Pramatig's services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using the Pramatig platform.

• Pramatig is open to users aged 18 and above only.
• Pramatig reserves the right to modify these Terms and Conditions at any time.
• Users will be notified of any changes to the terms via email or through the platform.
• Continued use of the platform after updated Terms and Conditions have been published will be considered acceptance of the new Terms.
• It is the user's own responsibility to comply with all applicable local laws and regulations when using Pramatig's services.

Creating an account on Pramatig requires meeting certain eligibility criteria. All information provided at registration must be accurate and up to date. Registering with false information is a direct violation of Pramatig's Terms and Conditions.

Each user may only operate one account. If the same individual creates multiple accounts, all accounts will be terminated and any associated balances may be forfeited.

• Users must be at least 18 years of age to register.
• Providing your correct name, date of birth, and contact details is mandatory.
• Only one account may be registered per mobile number or email address.
• Withdrawals may be restricted if KYC verification has not been completed.
• Keeping your account password confidential is your own responsibility.
• If suspicious activity is detected on an account, Pramatig may temporarily suspend it pending investigation.

Pramatig supports deposits and withdrawals via popular mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. All transactions are encrypted and fully secure. Transaction limits apply in accordance with Pramatig's Terms and Conditions.

• KYC verification must be completed before withdrawals can be made.
• The payment method used for deposits and withdrawals must be the same.
• Pramatig may request additional documentation to verify any suspicious transactions.
• Any transaction suspected of money laundering or fraud will be suspended immediately.
• Withdrawals are typically processed within 1–24 hours; during peak periods, this may take slightly longer.

Pramatig offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which you should read carefully before claiming. All bonus terms on Pramatig are displayed with full transparency.

Bonus funds generally cannot be withdrawn directly — winnings derived from a bonus only become withdrawable after the specified wagering requirements have been met.

• The welcome bonus is available to newly registered users only.
• Wagering requirements vary by bonus and may differ for each offer (typically 10x–30x).
• Bonuses have a set expiry period; any unclaimed or unused bonus will be cancelled once the deadline passes.
• Participating in the same bonus offer more than once is not permitted.
• Pramatig reserves the right to cancel any bonus if misuse is suspected.
• Separate terms apply to reload bonuses, cashback, and free spins.

Certain rules must be followed when placing bets on Pramatig. It is important to read the specific conditions of each market before participating. Pramatig is committed to ensuring fair and transparent betting at all times.

• Once a bet is confirmed, it cannot be cancelled (except where the cash-out feature is available).
• If a technical issue affects the outcome of a bet, Pramatig will investigate and make a determination accordingly.
• If an event is cancelled, the bet amount will be refunded.
• Bets may be voided and accounts suspended if match-fixing or unfair advantage is suspected.
• The maximum bet amount per event must fall within the limits set by Pramatig.
• The risk of odds fluctuations in live betting is the user's own responsibility.

Pramatig believes gaming should be purely for entertainment. We encourage all our users to play responsibly. As part of our Terms and Conditions, Pramatig provides a range of tools to help users stay in control of their gaming.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: the option to temporarily close your account for a set period.
• Cooling-Off Period: Pause your account for anywhere between 24 hours and 30 days.
• Reality Check: periodic reminders of your gaming session duration.
• Gaming History: View a full history of your spending.

Pramatig is committed to protecting the privacy of your personal information. Your data is never sold to third parties. For more details, please see our Privacy Policy Read it.

• User data is used solely for the purpose of providing our services.
• All data is stored with SSL encryption.
• Information may be disclosed to authorities where required by legal obligation.
• Users have the right to review and update their personal information.

Pramatig reserves the right to suspend or terminate any account at any time for the reasons listed below. Accounts may be blocked without prior notice in the event of a Terms and Conditions violation.

• Registering with incorrect or false information.
• Operating multiple accounts.
• Attempting to abuse bonuses or commit fraud.
• Money laundering or suspicious financial activity.
• Attempting to compromise the security of the platform.
• Harassing or defrauding other users.

If you have a dispute or issue with Pramatig, please contact our customer support team first. We take every complaint seriously and will work to resolve it as quickly as possible.

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex issues may take up to 7 business days to resolve.
• In any dispute regarding betting outcomes, Pramatig's decision shall be considered final.
• Complaints can be submitted via support chat or email.

Pramatig reserves the right to update or modify these Terms and Conditions, in whole or in part, at any time. We will endeavour to notify users in advance of any significant changes.

• Updated Terms and Conditions take effect as soon as they are published on the website.
• Continued use of the platform after any changes are made will be considered acceptance of the updated Terms.
• If any part of these Terms is found to be unenforceable, the remaining provisions will continue to remain in full effect.
• The latest version of these Terms will always be available on the Pramatig website.